Unifying contacts

PeterConnects OmniDirectory

PeterConnects OmniDirectory allows organizations of all sizes to create a compressive,t easy to use corporate directory. It can include employees, customers, and partners – giving the organization one view of the world it needs to connect with.

What is OmniDirectory?

The ability to recognise a caller is key for relationship building. With PeterConnects OmniDirectory’s holistic caller identification technology, this is made possible with all members of the corporate telephone directory – including external parties such as customers and partners.

OmniDirectory is currently available for Cisco.

Wide range of search options

Finding people fast is crucial  to providing quality service. PeterConnects OmniDirectory offers a wide range of search options –  including mobile telephone numbers – while allowing search criteria customisation to fast-track operators and support the way they work.

Add OmniDirectory to the tools that you are already using.

Find out where you can buy PeterConnects OmniDirectory!

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A compressive yet easy to use corporate directory!

  • Web browser interface
  • Wide range of search options
  • Click-to-dial functionality

Unifying contacts!

A call can make or break a customer’s experience. We make it easier for you to make it a positive one – every time.

See all of the features

Multiple data sources

The actual directory can be composed from up to 30 sources and all common interfaces such as LDAP, ODBC, SQL, Exchange Soap and AXL/SOAP (CUCM) are supported.

Web browser interface

The OmniDirectory is presented to the employees via a web browser which can be integrated into the organization’s intranet so everyone has access to the same information.

Wide range of search options

Finding people fast is crucial to providing quality service. PeterConnects OmniDirectory offers gives a wide range of search options – including mobile telephone numbers – while offering search criteria customisation, to fast-track operators and support the way they work.

Employee availability

Understanding an employee’s availability is essential to enabling a fast and efficient transfer of calls. With PeterConnects OmniDirectory not only is the status of the actual telephone visible, but so is the employee’s presence status as it appears for Microsoft’s Lync/Skype for Business or Cisco’s Jabber.

Perfect For Every Organization

If you’re looking for a high-performance communications platform – which your employees will love – then take a look at what OmniDirectory has to offer. The benefits include:

  • Available in Dutch, English, German, French, Italian and Spanish.
  • Designed for Cisco
  • A compressive yet easy-to-use corporate directory
  • Customized browser interface

Ensuring data is up to date and complete is a fast and reliable process with PeterConnects OmniDirectory. The directory can be automatically synchronized with all sources on a regular basis – even at five minute intervals.

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